Frequently Asked Questions
Everything you need to know about shopping with GANT South Africa
What are your delivery timeframes within South Africa?
We offer nationwide delivery across South Africa. Orders in main centers like Johannesburg, Cape Town, and Durban typically arrive within 3-5 working days, while regional areas may take up to 7 working days.
What is your return policy for online purchases?
If you are not completely satisfied with your purchase, you can return any unworn items with original tags attached within 30 days of delivery for a full refund or exchange.
How do I determine my correct GANT size?
GANT follows European sizing standards. We provide a detailed size guide on every product page to help you find the perfect fit for our shirts, knitwear, and trousers.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa and Mastercard), as well as secure instant EFT via PayGate and popular buy-now-pay-later options like PayJustNow.
Can I track the status of my order?
Yes. Once your order has been dispatched from our warehouse, you will receive an email containing a tracking number and a link to our courier partner's portal.
Are your products authentic GANT merchandise?
Yes, this is the official GANT South Africa online store. All products sold here are 100% authentic, premium quality garments designed by GANT.